Exchange & Return Policy

We use standard EUR sizes to help you choose the perfect fit. However, if you still wish to exchange your pair for a different size, you may return it to the MGS Warehouse in Karachi.

For address details, please DM us on Facebook or Instagram, or email us at infomgsproducts@gmail.com to get in touch with our Customer Service Representative.

Important Guidelines:

  • Exchange requests must be made within 10–12 days of purchase.

  • Items must be returned in their original box and packaging.

  • Please clearly mention your desired size and style on the invoice included with the return.

  • Exchanges are allowed for the same style only and only in case of size issues.

  • We do not offer refunds or order cancellations.

Note:

Customized orders are non-returnable and non-exchangeable. Payment for customized items is required in advance.